Ausgewählte Vorhaben, die durch den Förderverein Innov@tion4Future e. V. unterstützt wurden:
1. Mensch-Roboter-Interaktion im Dienstleistungsbereich
(a) Videos – Links – Pressestimmen:
https://www.prosieben.de/tv/taff/video/roboterfrau-elenoide-gruselige-schreck-gestalt-oder-voellig-faszinierend-clip
https://www.youtube.com/watch?v=2TXG1Tw1ZQA
(b) Ausgewählte Publikationen:
Stock, Ruth Maria (2018), Can Service Robots Hamper Customer Anger and Aggression After a Service Failure?, International Conference on Information Systems 2018, San Francisco, USA.
Stock, Ruth Maria/Merkle, Moritz (2018), Customer Responses to Robotic Innovative Behavior Cues During the Service Encounter, International Conference on Information Systems 2018, San Francisco, USA.
Stock, Ruth/Merkle, Moritz (2018), Can a Service Robot Delight Customers? Investigation of Robotic Innovative Behavior Cues, 16th International Open User and Innovation Conference, New York, USA.
Stock, Ruth/Merkle, Moritz/Schneider, Katharina (2017), User Responses to Social Robots – Experimental Insights and Psychophysiological Measures, presented at the IEEE International Conference on Pervasive Computing and Communications 2017, Kailua-Kona, USA.
Stock, Ruth (2016), Emotion Transfer from Frontline Social Robots to Human Customers During Service Encounters: Testing an Artificial Emotional Contagion Model, International Conference on Information Systems 2016, Dublin, Ireland.